Home / Help / Troubleshooting
I didn't get the verification text
NZ$24.99 a monthUp to 120 minutes a month to a New Zealand mobile included, then 20c a minute.
Codes usually arrive within seconds. Check the mobile number is typed correctly with no missing digit, that the phone can receive texts (some business SIMs block them), and wait a minute before requesting another. Five codes are allowed in 15 minutes.
Related
- Calls aren't ringing my mobile
- The voicemail email hasn't arrived
- The caller ID shows the wrong number
- Call quality is poor
Still stuck? Ask a person. Not a customer yet? Pick a number — 7 free days once it's live.