Home / Help / Troubleshooting

Call quality is poor

NZ$24.99 a monthUp to 120 minutes a month to a New Zealand mobile included, then 20c a minute.

The forwarded leg is an ordinary call to your mobile, so quality usually depends on your mobile's signal. If it happens with good signal, note the time and the caller's number and contact us; we can see each call's path and fix routing.

Related

Still stuck? Ask a person. Not a customer yet? Pick a number — 7 free days once it's live.