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Should I cancel my old provider first?

No — never cancel before the transfer has completed. A number cancelled before it moves goes back to the old provider's pool and can't be recovered. Request the transfer, wait for it to complete, and the old contract usually ends automatically on the day it moves.

Related

• Can I transfer my existing landline number?
• Can I transfer my number out to another provider?
• Can I transfer a mobile number in?
• What happens to my number if I cancel?

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